The Fix Is Free, Non-Destructive, and Available Now Through Best Buy Canada
Credit: Homeowner.ca
On July 9, 2026, Health Canada published consumer product recall RA-82273 for Insignia stainless-steel gas ranges, in a joint notice with Best Buy Canada and the U.S. Consumer Product Safety Commission. The defect is not internal, hidden, or age-dependent. The front-mounted control knobs can be turned on by a casual bump from a passing hip, a leaning arm, or a curious pet — and once a burner is on unattended, the fire risk starts immediately.
About 702 affected units were sold in Canada between November 2021 and February 2026, alongside 3,821 sold in the United States. As of June 17, 2026, the company had received no reports of incidents or injuries in Canada and one U.S. report of accidental knob activation with no injuries. That reporting picture will likely change as the recall reaches more owners.
Because the fix is a free set of knob covers rather than a return, this recall carries no meaningful downside for acting today. Confirm the model, stop using the range, and call Best Buy Canada. The rest of this article is a quick guide to doing that cleanly.
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Only two Insignia gas range models are covered by the recall. Both are stainless-steel, five-front-knob configurations sold exclusively through Best Buy Canada.
The "Insignia" wordmark is printed on the bottom of the oven door, which gives readers a fast visual filter before hunting for the model label. The model number itself is on a sticker inside the bottom drawer, so pulling the drawer open and looking at the inner sticker is the definitive check. If neither NS-RGFCGS2 nor NSRGFGSS1 is printed there, the recall does not apply.
The affected ranges were manufactured in China and distributed in Canada by Best Buy Canada of Vancouver, British Columbia. The sales window — November 2021 through February 2026 — covers roughly four and a half years, so households that purchased a stainless Insignia gas range from Best Buy any time in that period should treat this as a live check.
The failure mode is straightforward and does not require a defect activated by long-term wear. The knobs sit at the front of the range where they can be nudged, brushed, or leaned against during normal kitchen movement. If a knob rotates far enough, a gas burner opens without ignition, or ignites unattended. Either outcome is a fire hazard: unignited gas can accumulate and later flash, and an unattended lit burner can find combustibles left on or near the stovetop.
Front-mounted control knobs are not a new pattern in kitchen safety. A U.S. Consumer Product Safety Commission cooking-safety alert explicitly names accidental activation as a recognized risk with this control layout, recommending safety locks or covers for households with small children or pets and advising careful movement when leaning over front controls. That is exactly why Best Buy Canada's remedy is a set of knob covers rather than a burner shutoff or a firmware update — the covers physically prevent the bump-to-on failure that the recall describes.
Households with toddlers or pets that can reach the range face the highest exposure. A dog leaning against the stove to check the countertop, or a child grabbing a knob at eye-level, is the same trigger sequence the recall was issued to prevent. If either situation applies to your home, do not delay the call while the range remains in use.
The pattern is common enough that Canadian fire services have publicly attributed at least one recent kitchen fire to accidental stovetop activation by a family pet, with early detection credited to a working smoke alarm — a reminder that the two safety habits reinforce each other.
Work through the check in this order and stop at any step that rules the range out.
If every step above lands on the recall, treat the range as unsafe to use pending the free remedy.
The Health Canada notice gives one instruction and one remedy. Stop using the range. Contact Best Buy Canada for a free set of knob covers.
Do not continue using the affected range "just for meals" until covers arrive. Do not tape the knobs in place, remove them permanently, or attempt an aftermarket knob-cover kit. The Best Buy Canada remedy is designed for these exact models and is provided at no cost.
In the meantime, three practical actions reduce risk in the household today:
Three channels are available to request the free knob covers from Best Buy Canada:
Have your model number (NS-RGFCGS2 or NSRGFGSS1) and Health Canada recall number (RA-82273) ready before making contact. Each channel routes to the same remedy program, so pick whichever is fastest for your household.
This recall belongs to a small but persistent category: kitchen-appliance defects that turn everyday household movement — walking past the stove, wiping the counter, opening a nearby drawer — into an ignition source. When ranges are recalled for hidden electrical faults, the fix is often mechanical and the interim risk is low. When the failure mode is external and physical, as it is here, the risk is present every hour the range remains connected in a home with normal foot traffic.
The broader Canadian recall landscape reinforces the point. Earlier this year, Frigidaire gas ranges were recalled over a delayed-ignition burn hazard affecting 5,318 units — a different mechanism, same category of appliance, similar service-journalism playbook: stop use, contact the retailer, wait for the fix. The Insignia notice sits alongside that one in the same conversation about how gas ranges fail and how fast owners should respond.
Two adjacent safety checks are worth doing while the recall is fresh:
Treat the Best Buy Canada call as the first of two steps. Step one is arranging the free knob covers. Step two is checking your kitchen smoke alarm's manufacturing date on its back label — if it is older than 10 years, replace it while you are already thinking about kitchen safety. Look for a Canadian certification mark on the replacement.
Consumers with an affected range should contact Best Buy Canada directly through any of the following:
Confirm the fit and installation instructions for the knob covers when they arrive. The remedy only reduces risk if the covers are correctly attached to each of the five front knobs; a half-installed set leaves the same failure mode active on any uncovered knob.
Finally, if a range in your household matches this recall but was received as a gift or bought second-hand, the covers program still applies. Recalled products cannot legally be redistributed, sold, or given away in Canada — so do not pass the range along without arranging the remedy first.
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About the Author
Ryan is the founder of Homeowner.ca and a proud Canadian homeowner based in Guelph, Ontario. Over his 25-year career in digital publishing, he has focused on transforming complex information into clear, practical guidance that helps people make confident, well-informed decisions.
