Space Heater Recall October 2026: DREO Recalls 36,288 Space Heaters Over Fire Risk

The product, the hazard and the Canadian numbers

The recall covers one model: the DREO DR-HSH015, a black ceramic heater with the DREO name on the front. According to the Health Canada recall notice, the affected heaters can overheat and ignite, posing fire and burn hazards. As of October 22, 2026, DREO had received one report of an incident in Canada and no reports of injury. Health Canada lists the heater as made in Vietnam, distributed by Hesung Innovation Corp (doing business as DREO) of Clifton, New Jersey, and imported by DREO Innovation Inc of Acton, Ontario.

The U.S. picture is more pointed. The CPSC recall notice counts 17 reports of the heaters igniting, three of which caused property damage and one of which caused a burn injury to the hand. Health Canada puts the U.S. figure at 16 incidents and one injury. The two notices do not explain the difference, and readers should not assume one. Either way, the pattern is the same: a heater that can catch fire during normal use.

Two more details separate the Canadian story from American coverage. First, Health Canada does not name Canadian retailers. The U.S. notice lists Costco, Home Depot, Lowe's, Best Buy and others, with U.S. prices of $70 to $110 (USD), but none of that describes where Canadians bought their units. Second, the sale windows differ. The Canadian notice says September 2025 to August 2026; the U.S. notice runs to October 2026. For a Canadian owner, the manufacture date on the label is what decides eligibility, not where or when you bought it.

Two checks: the model number and the date code

Start with the obvious signs. The affected heater is a black ceramic unit about 11.5 inches (29 cm) wide and 13 inches (33 cm) tall, sold with a remote, with "DREO" on the front. If yours matches, unplug it, let it cool, and turn it over. The label on the underside carries the model number and the manufacture date code.

Both have to match. The model must read DR-HSH015. The date code, printed as year and month (YYYY/MM), must fall between 2025/04 and 2026/01. A DR-HSH015 made outside that window is not part of this recall. A different DREO model is not part of this recall either, no matter when it was made. DREO's own recall site adds one more boundary: affected units were manufactured and sold before August 2026.

The last row is the one people skip. A heater you cannot identify is a heater you cannot clear. Call DREO rather than guessing.

What the Canadian notice says, and what the claim actually involves

Health Canada's instruction is brief: stop using the heater immediately and contact DREO to receive a free replacement space heater. No refund is offered. You can reach DREO's recall line at 833-820-0887, Monday to Friday from 8:30 a.m. to 6:00 p.m. ET, or by email.

The process itself is more specific than the government notice suggests. On the DREO recall registration site, owners check their unit, then register and upload a photo showing that the heater is an affected unit and has been properly disabled. The site asks you to have scissors and a permanent marker ready. DREO's team verifies the photo before the replacement ships.

What does "properly disabled" mean? The U.S. notice spells it out where the Canadian one does not: unplug the heater, destroy it by cutting the electrical cord, and send a photo of the destroyed unit. The registration site walks you through the exact steps, so follow its instructions rather than improvising. Cut the cord only after the heater is unplugged and cool, and only when the site tells you to.

Manufacturer-run remedies are common on fire-hazard recalls this fall; Homeowner.ca walked through another one in the Sauna360 home sauna recall, where owners book a free repair directly with the company.

Neither notice mentions a claim deadline or a receipt requirement. That is an absence, not a guarantee. Register sooner rather than later, and keep any proof of purchase you have.