What Annual Servicing Covers And Why It Pays Back
Homeowner maintenance protects airflow and keeps the system clean—but it doesn’t replace professional inspection. A trained technician can test what you can’t see: electrical connections, refrigerant performance, controls, safety components, and the condition of coils and motors.
Hydro-Québec points out that proper maintenance and annual inspection matter for efficiency—highlighting that poor maintenance can significantly increase electricity use—with that “maintenance protects operating cost” message laid out in Hydro-Québec’s heat pump tips that encourages homeowners to plan for yearly service.
To understand what you’re paying for, it helps to know what “professional maintenance” typically includes. The U.S. Department of Energy’s heat pump maintenance overview describes a professional scope that goes beyond cleaning: verifying airflow, inspecting coils/blower for dirt, checking electrical connections, assessing refrigerant charge and leaks, and confirming controls and thermostat operation—plus it quantifies that severe neglect can drive meaningful energy waste.
If you need an extra nudge to book the appointment, some utilities offer direct incentives. FortisBC’s program provides a service rebate for residential customers when servicing is done by a licensed contractor, with the benefit and warranty tie-in spelled out in FortisBC’s heat pump service rebate page that also reinforces annual servicing as a safety and efficiency best practice.
Ask your technician for two things before they leave: (1) confirmation that airflow is within spec, and (2) a quick summary of what looked “normal,” what looked “borderline,” and what should be monitored next season.