Three things to confirm before your lender's letter arrives
If your term ends before mid-2027, the next 60 days are a planning window, not a decision deadline. The goal is to replace assumptions with facts from your own file. This is general information, not personalized advice; the right choice depends on your balance, income, penalties and plans.
Confirm your renewal date and your lender's early-renewal window. Pull the date from your mortgage documents, not memory. Federally regulated lenders must send a renewal statement at least 21 days before the term ends, which is far less planning time than most owners assume. The Financial Consumer Agency of Canada's renewal guidance advises starting to shop a few months before the term ends rather than waiting for the letter. Many lenders allow renewal ahead of maturity; TD, for example, says a closed mortgage can be renewed 120 days before maturity without a prepayment charge. Windows and conditions vary by lender, so ask yours directly.
Ask about rate holds, and read the conditions. A rate hold protects you against increases for a set period while you decide. Duration, eligibility, whether the rate floats down if markets improve, and what happens if you switch products all vary by lender and product. There is no universal standard. Get the terms in writing.
Negotiate, and cost out a switch properly. The rate in your renewal letter is an offer, not a ceiling. FCAC notes you can negotiate with your current lender, and that doing nothing can mean automatic renewal without the best rate or conditions available. Switching lenders means a new approval and possible discharge, registration, appraisal or administrative fees. A collateral-charge mortgage can take longer to move. Compare the whole cost, not just the rate.
Before you call your lender, write down four numbers: your remaining balance, your remaining amortization, your current rate and your renewal date. Every quote you get will be easier to compare, and every question will be sharper.