Amana Through-the-Wall AC and Heat Pumps Recalled in Canada — Cut the Cord for a Full Refund

The Health Canada recall notice lists four affected Amana models, recall identifier RA-81901, with an original published date of June 18, 2026 and an updated recall date of June 25, 2026. The hazard described is a fire and burn risk, and the notice says the affected product does not comply with applicable UL electrical requirements.

The affected models are easy to summarize. They split evenly between air conditioners and heat pumps.

The model identifiers begin with "PB" — the through-the-wall family marker — and the affected units are sold as a built-in 26-inch chassis line. The distributor is Daikin Comfort Technologies of Houston, Texas, and the manufacturer is Amber Enterprises India Ltd. of Punjab, India. As of March 27, 2026, the company had reported no incidents or injuries in Canada; in the United States, it had reported one case of plastic melting on the product, with no injuries.

Through-the-wall AC and heat pump units sit inside a sleeve cut into the exterior wall, with the controls and cover facing into the room. The recall identification path is straightforward once you know where to look. The units are white, usually have "Amana" printed on the control cover, and carry the model number on a white sticker on the front edge of the base pan — the lower lip just inside or below the front cover. The model number begins with the letters PB. The serial number is printed under the barcode immediately below the model number.

For most owners, the practical sequence is to remove or lift the front cover, find the white sticker on the base pan's front edge, and check the first two letters of the model. If it begins with PB and matches one of the four numbers in the table above, the unit is part of the recall. If the unit was installed by a landlord, condo developer, or previous owner, the same identification check still applies — you do not need a purchase receipt to confirm the model.

If the unit was installed before April 2025 or after December 2025, it is not part of this recall, even if the model number appears to match the broader PB family. The sales window matters.

Most consumer recalls treat "stop using the product" and "turn it off" as interchangeable. This one does not. The mechanism described by Health Canada is a ground fault in the electric heater that can energize the heating element any time the unit is plugged in. The thermostat, the operating mode switch, and the remote control are downstream of the fault. They do not prevent it.

The implication for an owner is direct. A through-the-wall unit that is plugged in but switched off is not safe. A unit that is set to "cool" in summer rather than "heat" is also not protected from the heater-side fault. The only safe state for an affected unit is unplugged at the wall.

For built-in units, "unplugging" is sometimes less obvious than for a window AC or portable. Some through-the-wall installations route the cord into a recessed wall outlet behind or above the unit; others use a hard-wired connection. If your unit is hard-wired rather than plugged in, the operative equivalent is to turn off the dedicated breaker at your electrical panel. If you cannot identify the dedicated breaker safely, contact Daikin Comfort Technologies for guidance before continuing use.

The remedy is a full refund, structured around a specific verification step. Consumers will be instructed to cut the product's cord and submit a photo of the cut cord in front of the unit's serial plate. The refund follows from that documentation. Daikin Comfort Technologies' contact number is 855-812-8989, available 8:00 a.m. to 5:00 p.m. Central Time.

The sequence matters. Cutting the cord on a built-in wall unit is irreversible, and so is discarding the unit without completing the photo step. If the unit is removed from the wall and disposed of before the serial-plate photo is taken, the documentation eligibility goes with it. This is the most common way owners forfeit a recall refund — they treat the unit as garbage before they treat it as a recall claim.

The recommended order:

• Unplug the unit (or turn off the dedicated breaker if hard-wired).
• Call Daikin Comfort Technologies at 855-812-8989 to confirm next steps for your specific installation.
• Follow the company's instructions to cut the cord and photograph the cut cord in front of the serial plate.
• Submit the photo as the company directs, and confirm the refund process.
• Do not discard the unit until the company confirms the refund step is complete.

Health Canada's consumer recall guidance reinforces this approach. Consumers should not give a recalled product to someone else and should not throw it out without guidance, because some products need specific disposal or remedy steps. The same guidance also notes that under the Canada Consumer Product Safety Act, recalled products cannot be redistributed, sold, or given away in Canada — which closes off the temptation to pass a recalled wall unit to a tenant, family member, or buyer of the property.

A 53-unit Canadian recall is exactly the type of notice that does not show up in general news coverage. The way to ensure the next one reaches you is to subscribe directly. The Health Canada consumer product safety mailing list is open to the public, lets subscribers choose specific categories of interest (appliances, electronics, children's products, and so on), and requires an email-confirmation click to activate. That confirmation click is the step most people skip — without it, the subscription is not active.

For households that own through-the-wall units, built-in appliances, or anything else that does not generate routine consumer attention, this is the lowest-cost insurance policy available. The notice on screen now is the one Health Canada wanted you to see. The next one is the one a subscription will deliver before social media does.